Independent Review Service  for the Social Fund   IRS Performance against   Targets    Homepage   About Us     IRS Performance against Targets The table below shows our aims and achievements for the previous financial year (2009/2010). For more detailed information about the standard of our review and complaints handling please click here to go to the Social Fund Commissioner's Annual Report or click here to go to the IRS Corporate Plan. Completion Times - Inspectors Decisions Action/Timescales Target   Achieved 2009/2010 Urgent Cases Completed within 24 hours of receipt of the papers 90%   89.2% Straight forward enquiries or no enquiries Completed within 12 days of receipt of the papers 95%   96.7% Further investigations/ complex enquiries Completed within 23 days of receipt 90%   89.5%   Please see our IRS Privacy Policy page for details on how we collect your information in connection with the Inspector's Review and how this information is used.